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Push and Email notifications: The list of available on the platform.

Last update: 18.11.2024

Notifications are configured in the company for specific types of content upon request to Support.

General conditions for sending notifications:

  • Notifications must be active in the company's settings and in the settings of the material itself

  • Notifications are sent to active users who have access to the section material at the time of activation of the material

Notifications are sent to users on mobile devices under simultaneous conditions:

  • the employee is logged in to the mobile app

  • notifications are allowed in the device and app settings

Notifications are sent to users by email if it is known and confirmed.

When new users connect, notifications for already available materials are not sent.

It is possible to use several types of notifications:

  • Native push notifications are sent to users only when certain administrator actions are performed. It is configured to send push notifications to employees' mobile devices and/or to e-mail.

  • Local notifications - can be used in companies that have security restrictions and do not allow access for external IP addresses. It is configured according to the time of the event. Sending by e-mail is not provided.

The administrator can independently regulate the sending or prohibition of sending Push notifications about the appointment of new material.
This setting appears if notifications about new material in the section are enabled (upon request to technical support).
List of sections that have this function:

Training programs
Media library
Tests
Surveys
Knowledge base - setting up the material
Knowledge Base - configuring the HTML catalog
Tasks
of Prof. tests - Tests
Messages
Events

Learn more: Enabling and disabling Push notifications by the administrator.

Push notifications for news from the administrator of the Messages section are always enabled by default.




As an example, the push notification is shown in the screenshots below. By clicking on the push, the user goes to the material itself.

By mail (Email notification) :

8b4cab586d5616e759a90fd1b2298cdf.png

To the device (Push notification):


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